All automations, agents, permission management and system integrations in one platform: that is Agent OS from Midlab AI. Implemented individually by experts.
Your processes run across ERP, CRM, QM and the inbox. A central AI system sees all four and completes the process.
Many AI licenses are billed per seat or per token. With Agent OS you pick, per use case, the AI model and deterministic workflow that solve the task most cheaply.
The agent carries out tasks in your systems, always with approvals where needed.
The request arrives by email. The agent creates the order as a draft in the ERP and submits the reply for approval.
For every request the agent automatically collects several quotes, so the buyer does not have to chase suppliers by phone.
From serial number, photo or description, the agent finds the matching part and bill of materials in the ERP.
Requests from email, PDF and CAD are captured in a structured way and submitted as a quote draft.
The agent searches the knowledge base and solved tickets and suggests a reply, around the clock and in multiple languages.
Configure triggers, tools and approvals in a few steps.
Every workflow is available to an agent as a tool.
You decide who uses which agent and which steps require approval.
Local, EU cloud or frontier, depending on the task and privacy needs.
Every model call is traceable, with sources and timestamp.
Status, costs and usage of all agents at a glance.
| Setting | Value |
|---|---|
| Trigger | Email to orders@company.com |
| Tools | ERP, CRM, stock, templates |
| Approval | before sending |
| Model | T1 EU cloud |
| Tool | System | Status |
|---|---|---|
| Create order | ERP | active |
| Find contact | CRM | active |
| Check stock | Stock | active |
| Create quote | Templates | in test |
| Role | Agent | Approval |
|---|---|---|
| Sales support | Order intake | Reply before sending |
| Service | Service | Escalation |
| Purchasing | Purchasing | Orders from €5,000 |
| Everyone | Company knowledge | none |
| Agent | Tier | Data |
|---|---|---|
| Company knowledge | T0 local | internal documents |
| Order intake | T1 EU cloud | customer data |
| Service | T1 EU cloud | customer data |
| Market research | T2 Frontier | public |
| Time | Agent | Action |
|---|---|---|
| 09:41 | Order intake | Order 4821 as draft |
| 09:41 | Order intake | Stock level read |
| 09:38 | Service | Reply for approval |
| 09:35 | Company knowledge | 4 sources cited |
| Agent | Status | Cost / month |
|---|---|---|
| Order intake | live | €84 |
| Service | live | €61 |
| Company knowledge | live | €0 |
| Purchasing | in pilot | €19 |
Three model tiers, no training on your data, every call in the audit log.
Models run in-house, no data leaves your network.
Hosted in the EU, contractually no training on your data.
The strongest available models for non-critical tasks.
Every model call is documented and traceable.
Since 2022 we have delivered more than 20 AI projects in the German Mittelstand.
We come from the Mittelstand and industry. We know manufacturing, bills of materials and service from first-hand experience.
We build and run AI agents on our own platform, from architecture to integration into your systems.
We work in short, clear phases. Every phase delivers a result.
We are a team of entrepreneurs. We identify which processes are worth automating and support the rollout through to operations.
We learn your processes and identify together where automation has the biggest leverage.
After 1–2 weeks a first agent runs with your data.
The agent takes over the full process, with approvals where needed.
We look after ongoing operations. Every further agent reuses the existing integrations.
We look at your processes together and pick the use case with the biggest payoff. The analysis is free.